Ruth Kolb Drew

Pioneer
DISC Type : Dsi

Director of Customer Experience at Flinn Scientific, Inc.

Greater Chicago Area, United States

Overview

Ruth has no verified overview

Personality Overview

Driven But Considerate

Dynamic But Sincere

Friendly But Fast

If they are convinced, they can become very strong champions for your product  They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

Ruth has no verified topics they care about

Media Appearances

Ruth has no verified media appearances

Work History

11-2021
Director of Customer Experience at Flinn Scientific, Inc.
8-2020 - 11-2021
Director of Nationwide Call Center at USA Vein Clinics, Vascular, Fibroid and Oncology Centers
6-2017 - 4-2020
Director of National Contact Center and Library (National office/Chicago) at Alzheimer's Association
3-2010 - 6-2017
Director of Family and Information Services (National Office/Chicago) at Alzheimer's Association
2-2006 - 3-2010
Chapter Program Director, Oklahoma and Arkansas Chapter at Alzheimer's Association

Education

MS from Northeastern State University
BA from Oral Roberts University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Greater Chicago Area, United States Job Level : Mid-senior Designation : Director of Customer Experience at Flinn Scientific, Inc.
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Insights For Selling To Ruth Kolb

During A Call Or A Meeting

DO's

  • Showcase existing customers and use case-studies to grab their attention
  • Keep your pitch focused on the impact but nurture the relationship too
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal during the early interactions even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ruth Kolb is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Ruth Kolb

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Ruth Kolb move?

  • They are generally fast movers and can take quick decisions
  • Can Ruth Kolb take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Ruth Kolb

Personality Compatibility


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