Ryan Gould in

Ryan Gould

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Resource & Customer Insights Manager at BT Group
📍 Greater London, England, United Kingdom

Ryan Gould is a Resource & Customer Insights Manager at BT Group with over five years of experience. He specializes in data engineering and analytics, using Google Cloud Platform and Qlik to drive strategic decision-making and enhance customer experiences. He holds a certification in Qlik.

He recently presented an innovative resource strategy and a new performance analytics tool developed by his team at a major company retail conference.

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Experience
15 Years
Current Role
Resource & Customer Insights Manager
Job Level
Middle
Location
Greater London, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Ryan cares about

Data-driven Insights
Transforms complex data into strategic resources using tools like Google Cloud Platform and Qlik to empower team decision-making.
Resource Optimization
Focuses on optimizing resource allocation and headcount reporting, and recently presented an innovative resource strategy his team developed.
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Career

Work history

2-2024
Resource & Customer Insights Manager
BT Group
5-2021 - 7-2024
Business Partnering & Commercial Finance Manager
BT Group
11-2019 - 4-2021
Marketing Finance Manager
BT Group
4-2017 - 10-2019
Resources Manager
EE
11-2015 - 5-2017
Store Manager
EE
In the press

Media appearances

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Education
Education details unavailable
Warden Park
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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