Ryan Gould in

Ryan Gould

Observer · DISC type ci
Resource & Customer Insights Manager at BT Group
📍 Greater London, England, United Kingdom

Ryan Gould is a Resource & Customer Insights Manager at BT Group with over five years of experience. He specializes in data engineering and analytics, using Google Cloud Platform and Qlik to drive strategic decision-making and enhance customer experiences. He holds a certification in Qlik.

He recently presented an innovative resource strategy and a new performance analytics tool developed by his team at a major company retail conference.

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Experience
15 Years
Current Role
Resource & Customer Insights Manager
Job Level
Middle
Location
Greater London, England, United Kingdom
Personality Overview

How Ryan shows up

Value Driven
Curious
Assertive

They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Priorities

Topics Ryan cares about

Data-driven Insights
Transforms complex data into strategic resources using tools like Google Cloud Platform and Qlik to empower team decision-making.
Resource Optimization
Focuses on optimizing resource allocation and headcount reporting, and recently presented an innovative resource strategy his team developed.
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Career

Work history

2-2024
Resource & Customer Insights Manager
BT Group
5-2021 - 7-2024
Business Partnering & Commercial Finance Manager
BT Group
11-2019 - 4-2021
Marketing Finance Manager
BT Group
4-2017 - 10-2019
Resources Manager
EE
11-2015 - 5-2017
Store Manager
EE
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Education details unavailable
Warden Park
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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