Ryan Heron

Organizer
DISC Type : Sd

Chief Commercial Officer (CCO) at Fetch by The Dodo

Hatboro, Pennsylvania, United States

Overview

Ryan has no verified overview

Personality Overview

Slow Starter

Trusting Of Others

Thoughtfully Quick

Reading between the lines and seeing beyond your words comes naturally to them.  They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Ryan has no verified topics they care about

Media Appearances

Ryan has no verified media appearances

Work History

5-2022
Chief Commercial Officer (CCO) at Fetch by The Dodo
1-2021 - 5-2022
Senior Vice President Of Customer Experience at Petplan Pet Insurance (North America) at Petplan Pet Insurance (North America)
2-2017 - 10-2021
Vice President Of Customer Experience at Petplan Pet Insurance (North America)
2-2014 - 1-2021
Call Center Director at Petplan Pet Insurance (North America)
1-2008 - 2-2014
Director of Customer Service at Yellowbook

Education

Ryan has no verified education history

More Information

Social Presence :

Prographics :

Exp : N/A Location : Hatboro, Pennsylvania, United States Job Level : N/A Designation : Chief Commercial Officer (CCO) at Fetch by The Dodo
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Insights For Selling To Ryan

During A Call Or A Meeting

DO's

  • Let them know of potential risks but suggest mitigation methods alongside
  • Focus on the results that your product produces, expect some strategic questions in return
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't go over them unless you are left with no other option
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ryan is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Ryan

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Ryan move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Ryan take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Ryan

Personality Compatibility


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