Sabina Cramer

Inspirer
DISC Type : id

SVP Account Management & Customer Experience Global / Executive Team Member at Class

Alkmaar, North Holland, Netherlands

Overview

Sabina Cramer is the SVP of Account Management & Customer Experience at Class, leading global teams focused on client success and seamless implementation. With expertise in strategy and operations, she is described by colleagues as highly analytical and an effective communicator. She holds a Bachelors degree from Saxion University of Applied Sciences.

Passionate about working in multicultural environments, Sabina thrives on collaborating with international teams to drive business growth. Her leadership style emphasizes making time to engage with each team member, regardless of how busy she is, to ensure they feel supported and enabled to succeed.

Sabina has taken specialized leadership courses, including "Purpose Driven Leadership" with renowned author Simon Sinek.

Personality Overview

Fast Adopter

Confident & Optimistic

Decisive

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They respond well to objective pitches but also attach some value to relationships.

Topics They Care About

Global Team Leadership
Manages and leads a global team of Account Managers, Implementation Specialists, and Training professionals, fostering a collaborative environment.
Customer Success Strategy
Focuses on delivering impactful strategies and operational excellence to ensure client success and seamless implementation processes worldwide.
Multicultural Collaboration
Expresses a strong passion for working within diverse, multicultural environments and collaborating with international teams to foster business growth.

Media Appearances

Welcome Sabina Cramer - Class Technologies. Featured in Class Technologies

See Now

Work History

1-2025
SVP Account Management & Customer Experience Global / Executive Team Member at Class
12-2023 - 1-2025
SVP Account Management Global / International Strategy & Operations / Executive Team at Class
4-2023 - 12-2023
VP Account Management and Interntational Strategy & Operations at Class
6-2022 - 4-2023
VP Account Management Global at Class
1-2022 - 6-2022
VP Customer Success at Diligent

Education

Bachelors from Saxion University of Applied Sciences

More Information

Social Presence :

Prographics :

Exp : 23 Location : Alkmaar, North Holland, Netherlands Job Level : Leadership Designation : SVP Account Management & Customer Experience Global / Executive Team Member at Class
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Insights For Selling To Sabina

During A Call Or A Meeting

DO's

  • Get them to a point where they are ready to bat for your product internally
  • Look like someone who is on top of their game
  • Focus on the big picture and the strategic value of your product

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sabina is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Sabina

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Sabina move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Sabina take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Sabina

Personality Compatibility


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