Sahinee Saha

Inquirer
DISC Type : cd

Customer Success Manager at Thomson Reuters

Bengaluru, Karnataka, India

Overview

Sahinee Saha is a Customer Success Manager at Thomson Reuters with a background in driving business growth and client engagement at Test Yantra. She holds a PGDM from ISBR Business School and is skilled in customer retention, CRM, and market research, helping clients maximize value.

Beyond her corporate role, Sahinee is a passionate content creator for her YouTube channel, where she shares her interests in lifestyle, makeup, and fashion. This creative outlet allows her to connect with a different audience and explore her artistic side, showcasing a well-rounded personality.

She uniquely balances a data-driven professional career in customer success with a creative and public-facing role as a beauty and lifestyle influencer.

Personality Overview

Hard To Convince

Judgemental

Upfront

They don’t always try to control the conversation but neither do they like yielding it fully.  They can be nudged to make faster decisions by offering what they value. They care equally about the product and its potential impact.

Topics They Care About

Customer Success
Her current role and a recent certification focus on advanced customer success concepts, customer retention, and enhancing the customer experience.
Global Capability Centers
She actively posts about the strategic expansion, economic impact, and operational needs of Global Capability Centers (GCCs) in India.
Lifestyle Content Creation
She runs a personal YouTube channel where she creates and shares content centered on lifestyle, makeup, and fashion.

Media Appearances

Sahinee has no verified media appearances

Work History

1-2026
Customer Success Manager at Thomson Reuters
5-2024 - 11-2025
Senior Executive - Marketing New Business & Client Engagement at Test Yantra
7-2023 - 11-2025
Marketing & Business Executive at Test Yantra
1-2023
Content Creator at YouTube
3-2022 - 1-2023
Public Relations Intern at ISBR Business School

Education

2021 - 2023
PGDM from ISBR Business School
7-2018 - 6-2021
Bachelor of Business Administration - BBA from Techno India University

More Information

Social Presence :

Prographics :

Exp : 3 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Customer Success Manager at Thomson Reuters
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Insights For Selling To Sahinee

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Stress on the business value that your product offers
  • Ask them questions confidently while doing discovery, don’t be apologetic

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Don’t expect them to change their mind quickly if they say no once
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sahinee is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Sahinee

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Sahinee move?

  • Their decision making speed is somewhere in the middle.
  • Can Sahinee take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Sahinee

Personality Compatibility


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