Sakshi Malik

Critic
DISC Type : C

Head at NPCI Bharat BillPay Ltd.

Mumbai, Maharashtra, India

Overview

A financial services generalist with over 18 years of experience, Sakshi leads operations at NPCI Bharat BillPay Ltd. Her expertise spans managing business P&L for banking, digital payments, and lending across banks, fintechs, and OTT platforms. She is an alumnus of Narsee Monjee College of Commerce and Economics and the Indian Institute of Planning and Management.

Obsessed with a customer-first approach and a digital-by-design philosophy, Sakshi is passionate about the future of financial technology. She actively learns about cutting-edge advancements in blockchain, AI-driven finance, and digital banking by attending industry events like the Global Fintech Fest to discover new opportunities and potential collaborations.

She recently celebrated the launch of NPCI Bharat BillPays first-ever brand film, highlighting a shift from just enabling payments to making people smile.

Personality Overview

ROI Driven

Information Seeker

Precise

They choose to analyze logically and value facts to emotions.  They like to do things independently and don’t look for support from others. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Digital Payments
Her career is centered on digital payments and lending, having managed P&L for these products across banks, fintechs, and networks.
Customer-First Philosophy
She describes herself as "obsessed" with a customer-first approach, indicating this is a core principle for her work in product and operations.
Emerging FinTech
Attends events like the Global Fintech Fest to learn about advancements in blockchain, AI-driven finance, and digital banking, seeking new collaboration opportunities.

Media Appearances

Sakshi has no verified media appearances

Work History

8-2023
Head at NPCI Bharat BillPay Ltd.
10-2022 - 8-2023
Senior Vice President Product Management at ShopSe
1-2022 - 9-2022
Head of Product at LenDenClub
12-2020 - 1-2022
SVP - Product, Platform at ZEE5
8-2018 - 11-2020
Product Head at Jio

Education

1996 - 2001
Bachelor's Degree from Narsee Monjee College of Commerce and Economics
2003 - 2005
MBA from Indian Institute of Planning and Management

More Information

Social Presence :

Prographics :

Exp : 21 Location : Mumbai, Maharashtra, India Job Level : N/A Designation : Head at NPCI Bharat BillPay Ltd.
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Insights For Selling To Sakshi

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Make extra effort to not seem pushy or confrontational
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sakshi is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Sakshi

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Sakshi move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Sakshi take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Sakshi

Personality Compatibility


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