Sal Castaneda MCSE, ITIL

Initiator
DISC Type : Di

IT Manager, Retail Infrastructure Operations and Applications Support at Advance Auto Parts

Raleigh-Durham-Chapel Hill Area, United States

Overview

Sal is an IT Manager at Advance Auto Parts, specializing in retail infrastructure and operations support. Praised for his leadership and attention to detail, he has a background managing large global teams and holds certifications from McKinsey & Company. He earned his BA from George Mason University.

Growing up in a military family across different countries instilled in Sal a strong sense of teamwork, adaptability, and cross-cultural communication skills. He values resourcefulness and collaboration, principles he connects to his early experiences playing team sports and applies to his professional life.

Unique fact: Sal managed the installation of a high-tech military IT facility for maritime security training in West Africa.

Personality Overview

Friendly Challenger

Confident

Impact-Oriented

They don’t mind taking a stand if they believe in something.  They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation.

Topics They Care About

Retail IT Operations
Currently manages retail infrastructure, operations, and application support for Advance Auto Parts, focusing on reliability and execution across numerous sites.
Leadership Development
Recently obtained certifications in Management and Business Strategy from McKinsey & Company, showing a commitment to continuous professional growth and leadership.
Customer Experience
Previously managed the Corporate Member Experience team and recently posted online about a positive in-store customer service story, highlighting its importance.

Media Appearances

Advance Auto Parts taps Red Hat for IT infrastructure modernization. Featured in SiliconANGLE

See Now

Work History

3-2023
IT Manager, Retail Infrastructure Operations and Applications Support at Advance Auto Parts
4-2021 - 3-2023
IT Manager, Corporate Member Experience at Advance Auto Parts
4-2013 - 3-2021
IT Regional Support Manager US/Canada at Teleflex
1-2011 - 4-2013
Systems Administrator at Teleflex
7-2010 - 1-2011
IT Instructor - Network Administrator at MPRI - W. Africa

Education

2001 - 2003
BA from George Mason University
1991 - 1993
BA from The University of Texas at El Paso

More Information

Social Presence :

Prographics :

Exp : 27 Location : Raleigh-Durham-Chapel Hill Area, United States Job Level : Middle Designation : IT Manager, Retail Infrastructure Operations and Applications Support at Advance Auto Parts
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Insights For Selling To Sal

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Acknowledge their status and position during the conversation
  • Look like someone who is on top of their game

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sal is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Sal

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Sal move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Sal take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Sal

Personality Compatibility


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