Salena Licup

Critic
DISC Type : C

Customer Experience Manager at IKEA

San Francisco Bay Area, United States

Overview

Salena has no verified overview

Personality Overview

Negotiator

Precise

Information Seeker

They are quite likely to negotiate on pricing or other key terms.  They prefer to do logical analysis and value evidence over emotions. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Salena has no verified topics they care about

Media Appearances

Salena has no verified media appearances

Work History

6-2023
Customer Experience Manager at IKEA
2-2019
Fronline Leader at IKEA
Co Manager at Walmart
9-2008
Assistant Store Manager at Walmart
9-2008 - 4-2009
Sales Associate at Nordstrom

Education

MANAGEMENT CERTIFICATION from UCSC Silicon Valley Extension
Associate of Arts (AA) from The Art Institute of California-Los Angeles

More Information

Social Presence :

Prographics :

Exp : 25 Location : San Francisco Bay Area, United States Job Level : Middle Designation : Customer Experience Manager at IKEA
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Insights For Selling To Salena

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Salena is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Salena

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Salena move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Salena take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Salena

Personality Compatibility


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