Sam Harvey

Observer
DISC Type : ci

Strategic Account Executive at Salesforce

Dane End, England, United Kingdom

Overview

Sam is a Strategic Account Executive at Salesforce with over 25 years of experience in the IT sector, focusing on the automotive, retail, and financial services industries. A Newcastle University graduate, colleagues describe her as enthusiastic and driven, with a forensic understanding of customer needs.

Outside of work, she is a vocal supporter of diversity and inclusion initiatives. She is also personally invested in understanding the evolving culture of motorsports, particularly the experience of female Formula 1 fans, a topic connected to her daughters university research.

Unique fact: Sam actively uses her professional network to support her daughters academic research on social media and F1.

Personality Overview

Curious

Example Seeker

Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are likely to ask many questions and look heavily for supporting information. They are generally good communicators and can be hard to convince.

Topics They Care About

Digital Transformation
Her passion is helping organizations transform and adapt in the digital-first era by combining technology, people, and processes.
Customer Experience
Driven by a passion for customer experience, she guides clients in placing their own customers at the center of their operations.
B2B Lead Generation
Promotes events focused on bringing marketing and sales professionals together to explore data-driven insights and CRM strategy for converting leads.

Media Appearances

Sam has no verified media appearances

Work History

4-2019
Strategic Account Executive at Salesforce
1-2016 - 2-2019
Client Director at Computacenter
1-2015 - 1-2016
Client Manager at Computacenter
5-2011 - 1-2015
Strategic Solution Account Director at NCR Corporation
3-2009 - 6-2011
Managed Services Director at Bank Machine

Education

1991 - 1995
Major German from Newcastle University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Dane End, England, United Kingdom Job Level : N/A Designation : Strategic Account Executive at Salesforce
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Insights For Selling To Sam

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sam is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Sam

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Sam move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Sam take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Sam

Personality Compatibility


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