Sam Morovati in

Sam Morovati

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Director, Customer Success - Strategic Accounts (Majors) at Slack
📍 New York City Metropolitan Area, United States

Sam Morovati is a Director of Customer Success at Slack, managing strategic global accounts. With over a decade of experience at companies like LinkedIn and AI/ML startups, he is a recognized leader in building and scaling customer success teams. Colleagues describe him as passionate, smart, and a strong advocate. He holds a BA from Seton Hall University.

He co-owns and leads Slacks global Customer Advisory Board (CAB) program, demonstrating his expertise in driving customer advocacy and product strategy alignment.

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Experience
2 Years
Current Role
Director, Customer Success - Strategic Accounts (Majors)
Job Level
Mid-senior
Location
New York City Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Sam cares about

Customer Advisory Boards
He co-owns Slack's global Customer Advisory Board (CAB) and speaks publicly on how CSMs can lead these programs to drive business and product decisions.
Cross-Functional Alignment
A key focus of his public speaking is the necessity of aligning Product, Support, and Customer Success teams to create a seamless customer experience from day one.
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Career

Work history

8-2024
Director, Customer Success - Strategic Accounts (Majors)
Slack
3-2023
Co Host / Co-Owner: Slack Global Customer Product Advisory Board (CAB)
Slack
7-2025 - 10-2025
Interim Head of Customer Success - Consumer & Business Services
Slack
11-2024
Limited Partner
Success Venture Partners
9-2025
Limited Partner
Stage 2 Capital
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2001 - 2005
BA BS
Seton Hall University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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