Samarth M.

Wildcard
DISC Type : cis

Managing Director and President at Optum

Metro Manila, National Capital Region, Philippines

Overview

Samarth M. is the Managing Director and President of Global Operations at Optum, with extensive experience in healthcare, financial services, and business process outsourcing. An alumnus of The Wharton School, he has a history of leading large-scale enterprise delivery and transformation at companies like JPMorgan Chase & Co. and Convergys.

He is a passionate advocate for developing local talent to drive global outcomes and has a keen interest in fostering a positive workplace environment. He actively participates in public discussions on topics crucial to the future of work.

Unique fact: He incorporates principles of "Sikolohiyang Pilipino" (Filipino indigenous psychology) into discussions on workplace mental health.

Personality Overview

Curious But Skeptical

Requires Proof

Friendly But Slow

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Healthcare Talent
He is focused on developing Filipino healthcare talent for global impact, launching initiatives like the Optum Philippines Product Academy.
Workplace Mental Health
Champions mental health in the workplace, contributing to high-level discussions on the topic and its importance in shaping the future of work.
Global Operations
His career has centered on leading large, multi-country operations teams in the Philippines, India, and Latin America for major corporations.

Media Appearances

Samarth has no verified media appearances

Work History

6-2025
Managing Director and President at Optum
5-2024 - 8-2025
Global Capability Leader for Contact Center Operations at Optum
12-2019 - 5-2024
Managing Director at JPMorgan Chase & Co.
8-2016 - 12-2019
Group Vice President at Convergys
4-2016 - 7-2016
Vice President Operations at Convergys

Education

2018 - 2018
Advanced Management Program from The Wharton School
1998 - 2001
Education details unavailable from Delhi University

More Information

Social Presence :

Prographics :

Exp : 17 Location : Metro Manila, National Capital Region, Philippines Job Level : Mid-senior Designation : Managing Director and President at Optum
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Insights For Selling To Samarth

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Invite them for a social do but don’t rely solely on the relationship
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Samarth is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Samarth

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Samarth move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Samarth take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Samarth

Personality Compatibility


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