Samer Abu Hayah - MITM, ITIL

Sharpshooter
DISC Type : DC

Chief Information Officer at Al Zahra Pvt. Hospital Dubai

Dubai, United Arab Emirates

Overview

Samer Abu Hayah is the Chief Information Officer at Al Zahra Hospital Dubai, with three decades of expertise in healthcare IT. Colleagues describe him as a visionary and results-oriented leader, driving digital transformation to improve patient care. He holds a Master of IT Management from the University of Wollongong and is a certified Project Management Professional (PMP).

Outside of his professional life, Samer is a proud and supportive father. He frequently shares and celebrates the career milestones of his son, Walid, who is an Aircraft Maintenance Engineer, showcasing a strong commitment to family and their professional development.

On his birthday, he celebrated by successfully launching a new TrakCare EMR and SAP S/4HANA system at his hospital.

Personality Overview

ROI Driven

Thorough Evaluator

Precise But Practical

They are not focused on building rapport and relationships.  More than the product, they care about the effectiveness of the product. They like to be in a position where they can control the conversation and terms.

Topics They Care About

Digital Health Transformation
He has led multiple hospital-wide digital transformations, including recent implementations of TrakCare EMR and SAP S/4HANA to enhance patient-centered care.
Healthcare IT Strategy
As a CIO, he focuses on crafting long-term digital health strategies that align technology investments with organizational goals for growth and efficiency.
Cybersecurity in Healthcare
He is a CISO Catalyst Award winner, recognized for excellence in cybersecurity management and implementing measures to safeguard patient data.

Media Appearances

Samer has no verified media appearances

Work History

8-2021
Chief Information Officer at Al Zahra Pvt. Hospital Dubai
4-2020 - 7-2021
Director of Information Technology at Clemenceau Medical Center - Dubai
10-2016 - 4-2020
Director of Information Technology at Sheikh Khalifa General Hospital
2-2013 - 9-2016
Group Information Technology Director at Al Zahra Pvt. Hospital Dubai
6-2009 - 12-2012
Healthcare IT Manager at Emaar

Education

2018 - 2020
Master of IT Management from University of Wollongong
1991 - 1996
Bachelor of Science from Applied Science University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Dubai, United Arab Emirates Job Level : Leadership Designation : Chief Information Officer at Al Zahra Pvt. Hospital Dubai
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Insights For Selling To Samer

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Refer to testimonials from well-known industry leaders

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Avoid being a storyteller and don’t try to oversell
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Samer is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Samer

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Samer move?

  • They can take decisions very fast if you manage to convince them.
  • Can Samer take some risk or not?

  • The risks don’t matter much to them.

You And Samer

Personality Compatibility


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