Samuel Hayes

Enigma
DISC Type : cdi

Senior Manager, Voice of Customer Analytics at Chewy

Hollywood, Florida, United States

Overview

Samuel has no verified overview

Personality Overview

Hard To Convince

Friendly Yet Blunt

Challenger

They are likely to ask many questions and look heavily for supporting proof as well as information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Topics They Care About

Samuel has no verified topics they care about

Media Appearances

Samuel has no verified media appearances

Work History

4-2023
Senior Manager, Voice of Customer Analytics at Chewy
6-2021 - 4-2023
Senior Voice of Customer Analyst at Chewy
11-2016 - 6-2021
Customer Experience Analyst at COUNTRY Financial®
5-2016 - 11-2016
Compliance Associate at COUNTRY Financial®
7-2014 - 5-2016
Graduate Assistant at Illinois State University

Education

2019 - 2021
Master of Business Administration - MBA from Illinois State University
2019 - 2021
Graduate Certificate from Illinois State University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Hollywood, Florida, United States Job Level : Middle Designation : Senior Manager, Voice of Customer Analytics at Chewy
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Insights For Selling To Samuel

During A Call Or A Meeting

DO's

  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming

DONT's

  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Samuel is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Samuel

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Samuel move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Samuel take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Samuel

Personality Compatibility


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