Sandra Duque in

Sandra Duque

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Corporate Customer Experience Regional Manager at IFX Networks
📍 Bogotá, Capital District, Colombia

Sandra Duque is a bilingual business leader with over 20 years of experience driving revenue and market expansion for global tech companies like IBM and Lenovo. A graduate of Pontificia Universidad Javeriana, she specializes in sales strategy and customer experience, and has been described as a "natural leader. "

Recognized for her transformational leadership, Sandra received an award from IFX for embodying the companys core values.

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Experience
25 Years
Current Role
Corporate Customer Experience Regional Manager
Job Level
Middle
Location
Bogotá, Capital District, Colombia
Personality Overview

How Sandra shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Sandra cares about

Customer Experience
Her current role as Corporate Customer Experience Regional Manager and Certified Net Promoter Associate certification show a deep focus on the client lifecycle and satisfaction.
Team Leadership
Manages regional teams and has been recognized with a "Transformational Leadership" award. A colleague praised her for creating a highly productive team environment.
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Career

Work history

1-2025
Corporate Customer Experience Regional Manager
IFX Networks
7-2019 - 12-2024
After Sales Commercial Manager | Manager, Customer Success
IFX Networks
10-2014 - 6-2019
LA DCG Client Care Leader
Lenovo
7-2009 - 9-2014
Client Satisfaction Team Leader
IBM
7-2007 - 6-2009
Client Satisfaction Specialist
IBM
In the press

Media appearances

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Education
1998 - 2000
Marketing
Universidad de Los Andes
1-1992 - 12-1997
Bachelor's degree
Pontificia Universidad Javeriana
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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