Sandra Steele

Enthusiast
DISC Type : i

Vice President at McGraw Hill Education

Columbus, Ohio Metropolitan Area, United States

Overview

Sandra has no verified overview

Personality Overview

Story Driven

Non-Confrontational

Amiable & Agreeable

Unlike D or C types, they are convinced more by stories and testimonials.  They agree with others often, so exercise caution when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Sandra has no verified topics they care about

Media Appearances

Sandra has no verified media appearances

Work History

10-2004
Vice President at McGraw Hill Education
North American Director Customer Service at Newell Rubbermaid
SMT Director Call Centers at Stanleyworks
Call Center Director at Qwest Communications
Director Customer Service Training and Development at Time Warner Cable

Education

Education details unavailable from The Ohio State University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Columbus, Ohio Metropolitan Area, United States Job Level : Senior Designation : Vice President at McGraw Hill Education
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Insights For Selling To Sandra

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t be too formal with them, they trust informality more
  • Avoid overloading them with too much information
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sandra is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Sandra

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Sandra move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Sandra take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Sandra

Personality Compatibility


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