Santiago is an Industrial Engineer with over eight years of experience in Customer Experience and Marketing Strategy. A graduate of Universidad Icesi with a Global MBA, he has a proven history of improving customer satisfaction at firms like Banco de Occidente and Fanalca S. A. Colleagues describe him as proactive, dynamic, and results-focused.
He is passionate about continuous learning, recently completing an intensive business plan program in Amsterdam and multiple certifications in Generative AI from Microsoft and LinkedIn. This demonstrates a strong commitment to staying ahead of technological and business trends.
Unique fact: Santiago is dedicated to the principle that "Experience is everyones job; if one person fails, we all fail. "
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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