Santosh Kumar

Critic
DISC Type : C

Product Implementation Manager at Qantas

Mascot, New South Wales, Australia

Overview

Santosh is a results-driven technology leader at Qantas with over 20 years of experience managing enterprise platforms and driving digital transformation across aviation and fintech. He has deep expertise in booking solutions, loyalty redemption, and digital payments. Santosh holds an advanced diploma in Computers and Information Technology.

He is an entrepreneur with practical experience founding and successfully exiting a digital payments startup.

Personality Overview

Information Seeker

Precise

Objective Thinker

They like to do things independently and don’t look for support from others.  It is very likely that they will negotiate pricing or other important terms. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Airline Innovation
He recently worked on the "Classic Plus Flight Rewards" initiative at Qantas, a project he described as a "game-changer" for frequent flyers.
Digital Transformation
His career focus involves delivering complex, multimillion-dollar digital transformation initiatives for leading organizations in aviation and fintech.
FinTech & Payments
Manages payment processing and orchestration at Qantas and previously founded and successfully exited his own digital payments startup.

Media Appearances

Santosh has no verified media appearances

Work History

3-2022
Product Implementation Manager at Qantas
5-2021
QE Delivery Lead at Qantas
12-2020 - 5-2021
Project Manager – Blockchain Platform Integration at Lygon
5-2020 - 12-2020
Senior Technical Consultant at humm group
7-2019 - 5-2020
Scrum Master / Senior Automation Engineer at Qantas

Education

1997 - 2000
GNIIT (3 Year Advance diploma in Computers and Information Techniology from National Institute of Information Technology
Bachelor of Commerce - BCom from Bangalore University, Bangalore

More Information

Social Presence :

Prographics :

Exp : 10 Location : Mascot, New South Wales, Australia Job Level : Middle Designation : Product Implementation Manager at Qantas
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Insights For Selling To Santosh

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be formal and objective, they will appreciate it more

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Santosh is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Santosh

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Santosh move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Santosh take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Santosh

Personality Compatibility


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