Sapna Jindal

Examiner
DISC Type : cs

Delivery Manager at Kmart Australia Limited

Melbourne, Victoria, Australia

Overview

An experienced Delivery Manager at Kmart Australia, Sapna Jindal is an expert in Agile and DevOps practices. She excels at managing product roadmaps and bridging the gap between development and operations. With a Bachelor of Technology and certifications in SAFe and ITIL, she has a strong record in the retail and telecom sectors.


Having recently transitioned into a Delivery Manager role within Supply Chain Technology, she previously digitized the ranging solution for both Kmart and Target.

Personality Overview

Overcautious

Late Adopter

Unexpressive

The only way to convince them is by showing them examples and ample proof.  They do not like taking risks at all and go for proven options in the end. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Agile Delivery
Her core focus is on Agile and DevOps practices, believing a positive culture is key to building high-performing teams for successful delivery.
Supply Chain Tech
Recently moved into a new role as a Delivery Manager within the Supply Chain Technology division at Kmart, indicating a current area of focus.
Retail Digitization
Spearheaded a project to digitize the ranging solution for Kmart and Target, optimizing planning, improving stock accuracy, and reducing manual effort.

Media Appearances

Sapna has no verified media appearances

Work History

11-2025
Delivery Manager at Kmart Australia Limited
9-2024 - 10-2025
Iteration Manager at Kmart Australia Limited
2-2022 - 8-2024
Delivery Lead at Telstra
10-2018 - 1-2022
Technical Delivery Lead at T-Mobile
6-2017 - 9-2018
Scrum Master at Cox Communications

Education

2004 - 2008
Bachelor of Technology - BTech from Motivational Pathway
4-1992 - 3-2004
Education details unavailable from Dayawati Modi Academy

More Information

Social Presence :

Prographics :

Exp : 17 Location : Melbourne, Victoria, Australia Job Level : Middle Designation : Delivery Manager at Kmart Australia Limited
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Insights For Selling To Sapna

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sapna is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Sapna

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Sapna move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Sapna take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Sapna

Personality Compatibility


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