Sarah Baxter

Observer
DISC Type : ic

Salesforce Administrator at Barbershop Harmony Society

Nashville Metropolitan Area, United States

Overview

Sarah is a nonprofit-focused, self-taught Salesforce Administrator for the Barbershop Harmony Society. She made a significant career change from a Certified Pharmacy Technician, leveraging Trailhead to become a Salesforce Certified Advanced Administrator. She is passionate about process automation, specializing in tools like Flow and Agentforce to support business needs.

Based in the Nashville area, Sarah is dedicated to continuous learning and professional growth. She actively participates in the Salesforce community by attending and speaking at events such as "WITness Success" and various "Dreamin" conferences, demonstrating a commitment to networking and sharing her knowledge with her peers.

Unique fact: Sarah successfully pivoted her career from healthcare as a pharmacy technician to tech, becoming a certified Salesforce professional in just five months.

Personality Overview

Value Driven

Assertive

Example Seeker

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Nonprofit Technology
Her career is centered on the nonprofit sector, with roles at Barbershop Harmony Society and Global Village Project, and a focus on leveraging Salesforce for organizational success.
Salesforce Automation
She explicitly highlights her deep interest and skills in using automation tools, particularly Flow and Agentforce, to streamline business processes.
Professional Development
Demonstrates a strong commitment to self-improvement through continuous learning on Trailhead and achieving advanced certifications like the Agentforce Specialist.

Media Appearances

BHS Staff | Barbershop Harmony Society. Featured in Barbershop Harmony Society

See Now

Work History

3-2023
Salesforce Administrator at Barbershop Harmony Society
7-2021 - 2-2023
Salesforce Administrator at Workwear Outfitters
2-2021 - 6-2021
Salesforce and Special Event Intern at Global Village Project
1-2021 - 5-2021
COVID Site Coordinator at Emory University
1-2020 - 9-2020
Certified Pharmacy Technician at Anthem, Inc.

Education

Administrator from Trailhead by Salesforce
2001 - 2005
High School Diploma from South Cobb High School

More Information

Social Presence :

Prographics :

Exp : 18 Location : Nashville Metropolitan Area, United States Job Level : N/A Designation : Salesforce Administrator at Barbershop Harmony Society
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Insights For Selling To Sarah

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Be prepared for a lot of questions, answer them objectively
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sarah is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Sarah

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Sarah move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Sarah take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Sarah

Personality Compatibility


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