Sarah Goodwin in

Sarah Goodwin

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SVP of Sales at Gainsight
📍 San Francisco, California, United States

Sarah is the SVP of Sales at Gainsight, drawing on over 12 years of experience from Zendesk where she advanced through numerous sales leadership roles. Educated at UC San Diego, she is described by colleagues as hard-working, intelligent, and customer-focused, with a strong belief in mentorship.

Outside of her professional life, Sarah is a mother to a son and daughter and prioritizes time with her family. She enjoys being outdoors and trying new restaurants. Her studies in Spanish language and literature also indicate an interest in diverse cultures and communication.

Her personal motto is, "Be the person you needed when you were younger, " reflecting a deep commitment to uplifting and mentoring others.

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Experience
17 Years
Current Role
SVP of Sales
Job Level
Leadership
Location
San Francisco, California, United States
Personality Overview

How Sarah shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Sarah cares about

AI in Customer Experience
Focuses on leveraging AI to create better customer experiences and drive loyalty, a key topic from a recent Zendesk event she promoted.
Sales Leadership
Her career reflects deep experience in scaling sales teams and navigating various company growth stages, from pre-IPO to post-acquisition.
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Career

Work history

11-2025
SVP of Sales
Gainsight
1-2024
VP of Sales
Zendesk
2-2022 - 2-2024
RVP of Sales, Mid-Market
Zendesk
1-2021 - 1-2022
Director, Commercial Sales West
Zendesk
6-2019 - 1-2021
Director, Enterprise Sales at Zendesk
Zendesk
In the press

Media appearances

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Education
2003 - 2007
Bachelor of Science
UC San Diego
2005 - 2005
Spanish Language and Literature
Universitat d'Alacant
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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