Sarah-Louise Howard Assoc CIPD

Observer
DISC Type : ci

Head of People & Culture at MCS

Warrington, England, United Kingdom

Overview

Sarah-Louise Howard is the Head of People & Culture at MCS, bringing an experienced background from the environmental services industry. She is a skilled negotiator focused on customer retention and team leadership, recently winning the Leadership Award at the MCS Vision Summit 2026. She also holds a Mental Health First Aid certification.

Sarah-Louise shows a strong interest in continuous learning and professional development, fondly recalling her own studies at Warrington & Vale Royal College while celebrating the achievements of her colleagues. Her professional interests include insights from Harvard Business Review.

She recently spearheaded the successful onboarding of two new cohorts of Quality Verifiers at MCS.

Personality Overview

Example Seeker

Assertive

Value Driven

They are generally strong communicators and are not easy to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Employee Development
Actively champions and highlights apprenticeships and professional qualifications, celebrating the educational journeys of her team members.
Team Onboarding
Passionate about creating a meaningful and inspiring induction process to welcome new cohorts of employees to the company.
Collaborative Leadership
Views leadership as a collective effort, emphasizing the importance of her team in her own professional success and recognition.

Media Appearances

Sarah-Louise has no verified media appearances

Work History

6-2023
Head of People & Culture at MCS
3-2020 - 6-2023
Customer Operations Manager at MCS
1-2019 - 3-2020
Helpdesk Team Manager at MCS
8-2015 - 1-2019
Veolia National Accounts Team Leader at Veolia
9-2012 - 8-2015
​National Accounts Advisor at Veolia

Education

1999 - 2004
GCSE from Birchwood Community high school

More Information

Social Presence :

Prographics :

Exp : 16 Location : Warrington, England, United Kingdom Job Level : Mid-senior Designation : Head of People & Culture at MCS
URL has been copied!

Insights For Selling To Sarah-Louise

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Focus on immediate action-items rather than the larger goals
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sarah-Louise is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Sarah-Louise

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Sarah-Louise move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Sarah-Louise take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Sarah-Louise

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.