Saurabh Pandey is a Quality Analyst at EXL with a background in process and customer-facing roles at companies including Cognizant and Genpact. A graduate of Delhi University with a degree in English, he possesses skills in insurance, underwriting, and complaint handling. He is enthusiastic about career growth and creating a meaningful impact.
He recently celebrated a promotion to Quality Analyst, expressing his excitement to "level up" and take on new challenges.
Saurabh Pandey
Senior Executive at Cognizant
Delhi, India
Overview
Topics They Care About
Quality Assurance
His recent promotion to Quality Analyst at EXL highlights his focus on this area and his readiness to drive results and create a meaningful impact.
Process Improvement
His career has progressed from a process associate to a senior executive and now a quality analyst, demonstrating a focus on enhancing business processes.
Customer Advocacy
Experience as a "complain handler" and skills in Customer Satisfaction show a commitment to representing and resolving customer issues effectively.
Media Appearances
Saurabh has no verified media appearances
Work History
9-2022 - 2-2023
Senior Executive at Cognizant
2-2022
Senior Executive at EXL
2-2022 - 9-2022
Senior Process Associate at Genpact
10-2020 - 2-2022
Associate at Concentrix
Education
2017 - 2017
Bachelor's degree from Delhi University
More Information
Social Presence :
Prographics :
Exp : 2
Location : Delhi, India
Job Level : Junior
Designation : Senior Executive at Cognizant
