Scott Clugston in

Scott Clugston

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Vice President Customer Experience at FreshBooks
📍 Toronto, Ontario, Canada

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
22 Years
Current Role
Vice President Customer Experience
Location
Toronto, Ontario, Canada
Personality Overview

How Scott shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Scott cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2024 - 2-2026
Vice President Customer Experience
FreshBooks
12-2023 - 10-2024
Vice President Sales
FreshBooks
1-2022 - 2-2024
Head of North America Sales
FreshBooks
4-2019 - 1-2022
Senior Director Sales
FreshBooks
4-2014 - 4-2019
Director Sales
FreshBooks
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Honours Bachelor of Applied Science
University of Guelph
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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