Scott Falconer

Trailblazer
DISC Type : ID

Customer Delivery Operations Director at Acquia

Boise, Idaho, United States

Overview

Scott Falconer is a technology leader at Acquia specializing in Applied AI. Leveraging his background in Cognitive Sciences from the University of Idaho, he builds intuitive AI-driven systems and scales engineering teams. He authored a practical guide on managing artificial intelligence to make it effective and responsible.

Outside of his corporate roles, Scott has entrepreneurial experience as the co-founder of DangerTV, a streaming media platform. This venture integrated machine learning and AI-driven recommendations to optimize content delivery and significantly grow its viewer base, showing a passion for media technology.

Unique fact: He is a co-inventor on a patent for an enhanced barcode decoding and image recognition platform.

Personality Overview

Persuasive

Charismatic

Friendly But Fast

They prefer to ensure that they are in control of the situation.  They are charming and can persuade others to support their decisions. A combination of speed and relationship gets the best response from them.

Topics They Care About

Applied AI Strategy
He authored a book and speaks publicly about the practical rules for real-world AI success, focusing on strategic and responsible implementation.
Human-Computer Interaction
His background in Cognitive Sciences directly influences his work, bridging the gap between human cognition and intuitive AI system design.
Streaming Media Tech
Co-founded DangerTV, a streaming video platform that used machine learning and AI-driven recommendations to grow its audience.

Media Appearances

Scott has no verified media appearances

Work History

4-2025
Customer Delivery Operations Director at Acquia
8-2024 - 4-2025
Director, Technical Services at Acquia
12-2023 - 7-2024
Director, Professional Services, Marketing Cloud at Acquia
Partner / Co-Founder at DangerTV
Technology Consultant at American Park Network

Education

2003 - 2007
B.S. from University of Idaho

More Information

Social Presence :

Prographics :

Exp : 2 Location : Boise, Idaho, United States Job Level : Mid-senior Designation : Customer Delivery Operations Director at Acquia
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Insights For Selling To Scott

During A Call Or A Meeting

DO's

  • Talk about yourself and some of your achievements at the start of the conversation
  • Give them control of the sales process
  • Help them visualize the impact of their decision

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Avoid unnecessary negativity or slowness
  • Don't make any commitments that you might not be able to fulfill

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Scott is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Scott

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Scott move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Scott take some risk or not?

  • If necessary, they will be ready to take risks.

You And Scott

Personality Compatibility


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