Scott Howard 🍁/acc

Pioneer
DISC Type : DSI

Customer Success at Touchpoint Strategies

Toronto, Ontario, Canada

Overview

Scott Howard is a "Revenue Engineer" with two decades of experience building scalable revenue for tech companies. He specializes in customer success-driven business development across SaaS, AI, and Web3. Colleagues describe him as smart, hard-working, loyal, and exceptionally well-connected, with a talent for mentoring startups.

Scott is passionate about Canadas technological growth, advocating for national innovation and sovereign technology champions. A father to two daughters, he has a keen interest in business, politics, and sports. He enjoys great food and drinks, especially in combination with engaging conversation.

He has gone "down the rabbit hole" on web3 and data as the future of commerce since 2017, co-founding multiple startups in the space.

Personality Overview

Friendly But Fast

Dynamic But Sincere

Driven But Considerate

They have the unique ability to win both love and respect from their team (or outsiders)  If they are convinced, they can become very strong champions for your product They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

AI in Sales
He actively posts about how AI enhances, rather than replaces, salespeople by saving time and increasing the value they can deliver to customers.
Canadian Innovation
He is passionate about Canada's technological sovereignty and views it as a 21st-century national opportunity, similar to historic projects like the Trans-Canada Highway.
Web3 & Blockchain
He has extensive, hands-on experience co-founding and advising multiple blockchain and Web3 companies, including Full Stack Capital, BlockX Labs, and ePIC Blockchain.

Media Appearances

Scott has no verified media appearances

Work History

3-2025
Customer Success at Touchpoint Strategies
5-2017
Revenue Engineer at Revenue Engine
5-2021 - 1-2025
Co-Founder at Data Value Network (DVNet)
11-2018 - 10-2024
Managing Director at Full Stack Capital
7-2017 - 5-2022
Business Development Advisor at BlockX Labs

Education

9-1999 - 4-2003
BA from Western University
2008 - 2009
Certificate from University of Toronto

More Information

Social Presence :

Prographics :

Exp : 8 Location : Toronto, Ontario, Canada Job Level : Middle Designation : Customer Success at Touchpoint Strategies
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Insights For Selling To Scott

During A Call Or A Meeting

DO's

  • Ask them for a lunch or coffee once some rapport has been established
  • Keep your pitch focused on the impact but nurture the relationship too
  • During followups, use calls or text if needed, they should be fine

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Don’t be very informal during the early interactions even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Scott is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Scott

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Scott move?

  • They are generally fast movers and can take quick decisions
  • Can Scott take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Scott

Personality Compatibility


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