Scott Turner

Examiner
DISC Type : sc

General Manager at Leader Automotive Group

Chicago, Illinois, United States

Overview

Scott Turner is an automotive industry veteran with over 20 years of experience, currently serving as the General Manager at Hyundai of Lincolnwood. His career includes 15 years as a trainer and consultant for major companies like AutoNation and CDK Global, complemented by five years in various in-dealership management roles.

He is passionate about developing people and processes within dealerships. Scott has a track record of enhancing the dealership experience for thousands of associates across the US, Canada, and Mexico, demonstrating a deep commitment to staff development and operational excellence.

Unique fact: Scott believes that with the right people and training, car dealerships can become some of the best places on Earth to work.

Personality Overview

Unexpressive

Late Adopter

Tough To Convince

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They do not like taking risks at all and go for proven options in the end. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Dealership Training
Has 15 years of experience as a trainer and consultant for companies like AutoNation, CDK Global, and Quantum⁵, focusing on improving dealership performance.
Customer Experience
Actively responds to customer reviews online and is focused on implementing "advocacy-based, frictionless skills" to enhance customer interactions.
Team Development
Believes in personalized training and coaching to build high-performing teams within the dealership environment, a core part of his philosophy.

Media Appearances

Scott has no verified media appearances

Work History

11-2024
General Manager at Leader Automotive Group
4-2024 - 10-2024
Platform Variable Operations Director at Leader Automotive Group
2-2023 - 3-2024
Director of Community Training at Quantum⁵
1-2020 - 10-2022
Sr. Manager of Learning & Consulting at CDK Global
3-2017 - 12-2019
Corporate Trainer at AutoNation

Education

High School Diploma from Paradise Valley High School

More Information

Social Presence :

Prographics :

Exp : 21 Location : Chicago, Illinois, United States Job Level : Senior Designation : General Manager at Leader Automotive Group
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Insights For Selling To Scott

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Be firm in your communication and stay in control
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Scott is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Scott

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Scott move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Scott take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Scott

Personality Compatibility


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