Scott Ward

Enthusiast
DISC Type : i

Sr. Director, Global Customer Care, Americas Demand Fulfillment at AGCO Corporation

Greater Chicago Area, United States

Overview

Scott has no verified overview

Personality Overview

Consensus Focused

Amiable & Agreeable

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Scott has no verified topics they care about

Media Appearances

Scott has no verified media appearances

Work History

3-2024
Sr. Director, Global Customer Care, Americas Demand Fulfillment at AGCO Corporation
8-2021
Director, Demand Fulfillment Americas at AGCO Corporation
1-2018 - 7-2021
General Manager, Aftersales Operations North America at AGCO Corporation
9-2011
Sr. Manager, Supply Chain Operations at Office Depot
Department Manager; Operations Manager; and Merchandise Control Supervisor at Avon Products Inc

Education

2013 - 2015
Master of Business Administration (MBA) from Northern Illinois University
1994 - 1998
Education details unavailable from Grand Valley State University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Greater Chicago Area, United States Job Level : Senior Designation : Sr. Director, Global Customer Care, Americas Demand Fulfillment at AGCO Corporation
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Insights For Selling To Scott

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Scott is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Scott

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Scott move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Scott take some risk or not?

  • They can take some low-probability risks if needed.

You And Scott

Personality Compatibility


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