Sean Connolly

Observer
DISC Type : ic

VP Solution Engineering & Customer Success at AuthMind

New York, New York, United States

Overview

Sean Connolly is the VP of Solution Engineering and Customer Success at AuthMind, specializing in Identity and AI Security. With over 15 years in cybersecurity, he is an expert in Identity and Access Management, having built and scaled customer-facing teams at startups like HYPR. He holds a BS from Arizona State University and a Cybersecurity Bootcamp certification.

There is no publicly available information about Seans personal life or hobbies. His professional focus is on the intersection of identity, security, and customer outcomes, driven by a philosophy of building strong client partnerships.

He once led a design engagement that converged physical and logical access, enabling a single badge to unlock a building and provide FIDO2 passwordless authentication to desktops.

Personality Overview

Example Seeker

Curious

Value Driven

They often ask many questions and rely heavily on information and documentation.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Identity Visibility
His current role at AuthMind and recent posts focus on the enterprise need for more granular, real-time visibility into identity to secure the new perimeter.
Customer Success
He has a background leading customer success at HYPR and believes that customers buy partnerships, not just solutions, and a team's commitment is key to achieving outcomes.
Passwordless Authentication
A core focus during his tenure at HYPR, where he helped large financial firms define their passwordless strategies, including implementing FIDO2 solutions.

Media Appearances

Sean has no verified media appearances

Work History

12-2025
VP Solution Engineering & Customer Success at AuthMind
7-2024 - 12-2025
Founder & Principal Consultant at Soteran
3-2022 - 7-2024
SVP Customer Success at HYPR | The Passwordless Company™
6-2020 - 3-2022
VP of Field Engineering at HYPR | The Passwordless Company™
4-2018 - 6-2020
VP Solutions Engineering at HYPR | The Passwordless Company™

Education

BS Judicial Studies from Arizona State University

More Information

Social Presence :

Prographics :

Exp : 13 Location : New York, New York, United States Job Level : Senior Designation : VP Solution Engineering & Customer Success at AuthMind
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Insights For Selling To Sean

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Help them realize that there is no personal risk in making this decision
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sean is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Sean

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Sean move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Sean take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Sean

Personality Compatibility


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