Sean is a customer-focused operations leader with over two decades of experience in vendor management and contact center operations for companies like The College Board and Verizon. He specializes in process improvement, cost control, and team building. He holds a BS from Syracuse University and several professional certifications.
Outside of work, Sean is an avid baseball fan who equates the teamwork and collaboration from the sport to his professional life. He is passionate about relationship building and fosters open communication to achieve success, viewing professional partnerships through the lens of a cohesive sports team.
He has recently completed certifications in Data Analytics and CRM Basics, signaling a focus on continuous learning and data-driven relationship management.
Read the full overview →The only way to convince them is by showing them examples and ample proof. They are heavily focused on quality and prefer doing things the right way, even if it takes time. They are always well-planned and adopt a systematic approach.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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