Sebastian Paul

Critic
DISC Type : C

Head of Technology - Merchant Payment Services (North America) at U.S. Bank

Dallas-Fort Worth Metroplex, United States

Overview

Sebastian Paul is the SVP and Head of Technology for Merchant Payments at U.S. Bank, specializing in technology modernization and digital transformation. A graduate of the Indian Institute of Technology, Kharagpur, he has a proven record of leading large engineering teams and executing strategic initiatives in digital banking and payments.

He recently led the successful launch of Avvance, U.S. Banks innovative "Buy Now, Pay Later" and Point-of-Sale lending solution.

Personality Overview

Precise

Information Seeker

Critic

It is very likely that they will negotiate pricing or other important terms.  They prefer to analyze logically and value objective facts over emotions. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

POS Lending
He led the launch of Avvance, U.S. Bank's Buy Now, Pay Later solution, and fosters innovation in this area through team hackathons.
Merchant Payments
As the Head of Technology for North American Merchant Payments, he drives innovation and recently promoted the strategic rebrand of Elavon.
Digital Transformation
His career focuses on leading large-scale transformation, including migrating banking APIs to cloud-native platforms and modernizing partner experiences.

Media Appearances

U.S. Bank Adds Industry Veterans to Its Payments: Merchant and Institutional Leadership Team. Featured in Barchart

See Now

U.S. Bank makes three technology leadership announcements. Featured in American Banker

See Now

Work History

7-2025
Head of Technology - Merchant Payment Services (North America) at U.S. Bank
10-2022 - 7-2025
SVP Head Of Engineering - Merchant Experience & POS Lending at U.S. Bank
7-2018 - 9-2022
SVP, Head of Engineering - Digital Banking Platform at U.S. Bank
4-2017 - 6-2018
Vice President, Director, Software Engineering - Mobile Banking Platform at U.S. Bank
1-2015 - 3-2017
Vice President, Senior Group Application Manager - Mobile Banking at U.S. Bank

Education

1998 - 2000
M.Tech from Indian Institute of Technology, Kharagpur
2008 - 2009
PGCMS from U21 Global University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Dallas-Fort Worth Metroplex, United States Job Level : Mid-senior Designation : Head of Technology - Merchant Payment Services (North America) at U.S. Bank
URL has been copied!

Insights For Selling To Sebastian

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Don’t try too hard to build a relationship with them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sebastian is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Sebastian

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Sebastian move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Sebastian take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Sebastian

Personality Compatibility


Other U.S. Bank Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.