Sergio Calderón in

Sergio Calderón

Pioneer · DISC type Dis
Digital Solutions Manager at Teleperformance
📍 Bogotá, Capital District, Colombia

Sergio Calderón is a Digital Transformation Consulting Manager at Teleperformance, specializing in customer experience for the healthcare industry. With a background in Industrial Engineering, he has a proven track record as an Order-to-Cash expert and is described by colleagues as a fantastic leader skilled at creating amazing teams.

Outside of his formal role, Sergio is passionate about the early adoption of technology to enhance human capabilities. He actively explores emerging AI, its practical applications, and the ethical questions surrounding digital disruption. He is dedicated to continuous learning, recently completing a course on AI bot creation.

He recently completed the "Mastering ChatGPT AI bots with Chatfuel" course to deepen his expertise.

Read the full overview →
Experience
8 Years
Current Role
Digital Solutions Manager
Job Level
Middle
Location
Bogotá, Capital District, Colombia
Personality Overview

How Sergio shows up

Friendly But Fast
Dynamic But Sincere
Decisive But Friendly

They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product

Priorities

Topics Sergio cares about

CX in Healthcare
His current role focuses on driving exceptional customer experiences in the Healthcare industry for Teleperformance's Nearshore Operations and he frequently posts about the topic.
Generative AI
He shows a strong interest in Generative AI, sharing articles and thoughts on its application in healthcare and the ethical implications of tools like ChatGPT.
+5 more topics Login to view topics
Career

Work history

9-2022
Digital Solutions Manager
Teleperformance
2-2022 - 9-2022
Regional Customer Service Manager
Vantage Specialty Chemicals
2-2021 - 2-2022
Global Customer Operations Supervisor
Zimmer Biomet
5-2020 - 2-2021
Customer Service Supervisor, Coolsculpting LatAm Ex Brasil
AbbVie
Allergan
3 yrs
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Sergio has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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