Shabbir Mala

Enigma
DISC Type : Icd

SVP, Technology Business services group for India and Philippines at Wells Fargo

Bengaluru, Karnataka, India

Overview

Shabbir Mala is the SVP of Technology Business Services for India and the Philippines at Wells Fargo, leading strategic initiatives in tech transformation. His extensive background spans IT governance, risk resiliency, and organizational culture change at firms like JP Morgan Chase. Colleagues describe him as a knowledgeable and supportive mentor.

Outside of his corporate role, Shabbir is deeply committed to social empowerment and community engagement. He actively participates in social impact initiatives, advocating for leveraging crowdfunding to support underprivileged communities in India. He also enjoys connecting with students and mentoring the next generation of tech talent.

Unique fact: Shabbir recently participated in a Social Impact Trip to the remote Dang district in Gujarat to support local communities.

Personality Overview

Friendly Yet Blunt

Fast Follower

Hard To Convince

They are likely to ask many questions and look heavily for supporting proof as well as information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince.

Topics They Care About

Technology Leadership
He recently led an offsite for over 150 tech leaders to explore scalable AI, cybersecurity, and next-generation developer experiences.
Social Empowerment
Actively supports and advocates for social impact initiatives, including using crowdfunding platforms like Rang De to empower underprivileged communities in India.
Youth Mentorship
Engages with university students through campus connect initiatives to share industry insights and discuss solutions to complex engineering challenges.

Media Appearances

Shabbir has no verified media appearances

Work History

4-2022
SVP, Technology Business services group for India and Philippines at Wells Fargo
8-2010 - 4-2022
Culture Change & Engagement APAC Lead under Talent and Workforce Strategy at JP Morgan Chase
9-2004 - 8-2010
Group Project Manager at HCL Technologies Ltd
9-1996 - 8-2004
Project Manager at Deutsche Software
Service Management Trainee at Taj Group of Hotels

Education

1994 - 1996
MBA from Technology And Management Jobs
1994 - 1996
Master of Business Administration (MBA) from Institute for Technology & Management - ITM, Mumbai

More Information

Social Presence :

Prographics :

Exp : 29 Location : Bengaluru, Karnataka, India Job Level : Leadership Designation : SVP, Technology Business services group for India and Philippines at Wells Fargo
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Insights For Selling To Shabbir

During A Call Or A Meeting

DO's

  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Avoid long presentations and just 'high-level' value proposition, dive into the details

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shabbir is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Shabbir

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Shabbir move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Shabbir take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Shabbir

Personality Compatibility


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