Shamiyal Shariq in

Shamiyal Shariq

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Head of Customer Success at ONCALL Language Services
📍 Milton Keynes, England, United Kingdom

Shamiyal Shariq is a Customer Success and Commercial Leader with over a decade of experience in competitive B2B SaaS and technology markets. His career spans the localization, telecom, and EV industries, where he has a proven track record of driving retention and growth. People who have worked with him describe him as diligent, proactive, and a remarkable leader.

His career path includes a notable pivot into the sustainable transport sector, championing electric vehicle repowering solutions, before making a meaningful return to the localization industry.

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Experience
3 Years
Current Role
Head of Customer Success
Job Level
Mid-senior
Location
Milton Keynes, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Shamiyal cares about

Customer Retention
His career focus and current role as Head of Customer Success are centered on driving customer retention and growth in SaaS environments.
Language Technology
He leads a translation and captioning software solution at ONCALL and has extensive experience in the localization industry, a sector he recently returned to.
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Career

Work history

2-2026
Head of Customer Success
ONCALL Language Services
2-2026
Head of Customer Success
CaptionConnect
1-2025 - 1-2026
Head of Growth & Customer Success
KleanDrive Ltd ⚡️KleanBus Ltd
5-2024 - 12-2024
Key Account Director
3CIX LTD.
4-2023 - 5-2024
Key Account Manager
3CIX LTD.
In the press

Media appearances

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Education
2010 - 2011
Msc Marketing
University of Hertfordshire
2005 - 2008
Bachelor of Business Administration (BBA) (Hons)
Lahore School of Economics
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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