Shane Conway

Evaluator
DISC Type : scd

Group Executive Transformation at NAB

Melbourne, Victoria, Australia

Overview

Shane Conway is the Group Executive of Transformation at NAB, where he leads enterprise-wide initiatives in payments and technology modernization. A CFA Charterholder and board member of Australian Payments Plus, he is focused on driving innovation in transaction banking and enhancing customer experience.


He represented NAB at the official launch of Confirmation of Payee, a major banking initiative designed to help reduce the impact of financial scams on Australians.

Personality Overview

Fast But Analytical

Quality Focused

Thorough Evaluator

They are not very likely to become strong advocates of your product or service  They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Payments Innovation
He frequently discusses the future of money, emphasizing the need for fast, low-cost, and secure payment solutions that make customers' lives easier.
Financial Crime Prevention
He is a public advocate for initiatives like Confirmation of Payee, which are designed to protect Australians from the growing financial impact of scams.
Technology Modernisation
His role at NAB is centered on transforming core technology to improve resilience, efficiency, and the overall customer and colleague experience across the bank.

Media Appearances

Shane has no verified media appearances

Work History

Group Executive Transformation at NAB
10-2024 - 11-2025
Executive General Manager, Enterprise Payments & Technology Modernisation, Chief Operating Office at NAB
5-2020 - 10-2024
Executive General Manager, Transaction Banking,Enterprise Payments,Corporate & Institutional Banking at NAB
2-2022
Non Executive Director at Australian Payments Plus
Manager, Valuation & Strategy at PricewaterhouseCoopers

Education

CFA Charterholder (Qualified 2005) from CFA Institute
1986 - 1995
Education details unavailable from St Kevins

More Information

Social Presence :

Prographics :

Exp : 5 Location : Melbourne, Victoria, Australia Job Level : Junior Designation : Group Executive Transformation at NAB
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Insights For Selling To Shane

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Showcase your competitive superiority clearly when possible or address it at the minimum

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shane is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Shane

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Shane move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Shane take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Shane

Personality Compatibility


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