Shannon Desmarais

Collaborator
DISC Type : is

National Sales Manager, Legal Solutions at Canon Business Process Services

New York, New York, United States

Overview

Shannon Desmarais is a Client Advocate at Canon with 25 years of expertise in modernizing law firm back-office operations. She focuses on digital enablement and managed services to improve processes and drive cost savings. Colleagues describe her as energetic, creative, and thorough. She attended Minnesota State University, Mankato.

Shannon is a project champion for the "Canon Legal 2030" initiative, a visionary program focused on preparing law firms for the future of work by enhancing operational efficiency in hybrid environments.

Personality Overview

Consensus Builder

Good Listener

Appreciative

Win-win scenarios can appeal strongly to them.  They are more likely to go for proven solutions. Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.

Topics They Care About

Legal Services Innovation
Champions the "Canon Legal 2030" initiative, helping law firms modernize their workplace support services through digital enablement and new processes.
Workplace Experience
Focuses on change management and improving law firm culture through enhanced office services, concierge support, and digital mail solutions.
Operational Efficiency
Leverages her deep experience in fiscal and operational management to implement solutions that improve processes and generate significant cost savings for clients.

Media Appearances

The Practicalities of Returning to Work with Shannon Desmarais. Featured in Canon Business Process Services – Insights

See Now

Work History

3-2020
National Sales Manager, Legal Solutions at Canon Business Process Services
1-1999
National Account Executive at Canon Business Process Services
2-2008
Operations Manager - Central Region at Canon Business Process Services

Education

Education details unavailable from Minnesota State University, Mankato

More Information

Social Presence :

Prographics :

Exp : 27 Location : New York, New York, United States Job Level : Middle Designation : National Sales Manager, Legal Solutions at Canon Business Process Services
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Insights For Selling To Shannon

During A Call Or A Meeting

DO's

  • Summarize the key points at the end of the conversation
  • Use testimonials, case studies to show them why it is a low-risk, high-value decision
  • Show genuine interest in solving their problems

DONT's

  • Don’t give the impression of being unproven or risky
  • Don’t push them to make decisions very fast, let them take their time
  • Don’t ask too many questions that sound too dry and objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shannon is

  • Relationships can play a major role, followed by low risk and strong market validation.
  • Will you ever get a clear answer from Shannon

  • They are not very direct, and unlikely to say no to your face.

Insights For Deal Planning

    How fast (or slow) will Shannon move?

  • They can take their time to make decisions, even if they are constantly involved and friendly.
  • Can Shannon take some risk or not?

  • It is unlikely that they will take many risks.

You And Shannon

Personality Compatibility


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