Shannon Mathes

Enthusiast
DISC Type : i

Director of Operations at Mercy

Oklahoma City Metropolitan Area, United States

Overview

Shannon Mathes is a transformative healthcare executive and the Director of Operations at Mercy, managing a P&L of over $150M. An MBA graduate from Southern Nazarene University, she is a strategic innovator with proven success in financial stewardship, quality enhancement, and driving revenue growth for multi-site hospital systems while leading large teams.

Her unique career trajectory showcases a progression from a clinical role as a Registered Polysomnographic Technologist to a senior executive position.

Personality Overview

Story Driven

Optimistic

Consensus Focused

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

Healthcare Operations
Leads operations with a $150M+ P&L, focusing on driving efficiency, revenue growth, and quality enhancement across multi-site hospital systems.
Financial Stewardship
Proven ability in managing large budgets, driving revenue growth of over $10M, and ensuring financial health within healthcare operations.
Lean Methodologies
Has direct experience implementing lean operations to stabilize the workforce and improve processes within specialized clinical departments.

Media Appearances

Shannon has no verified media appearances

Work History

10-2022
Director of Operations at Mercy
2-2021 - 10-2022
Manager at Mercy
5-2020 - 2-2021
Manager at Mercy
10-2016 - 5-2020
Supervisor, Sleep Lab at Mercy Hospital & Healthcare
5-2003 - 10-2016
RPSGT at Sleep Solutions, LLC

Education

2012 - 2014
Master of Business Administration with Healthcare Certificate from Southern Nazarene University
2011 - 2012
Bachelor of Business Administration (B.B.A.) from Southern Nazarene University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Oklahoma City Metropolitan Area, United States Job Level : Mid-senior Designation : Director of Operations at Mercy
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Insights For Selling To Shannon

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Compliment them about their personality if you get a chance
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shannon is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Shannon

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Shannon move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Shannon take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Shannon

Personality Compatibility


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