Shawn Birch

Evaluator
DISC Type : dsc

Mission Critical Control Room Design and Sales Consultant at Diversified

Friendswood, Texas, United States

Overview

Shawn Birch is a mission-critical technology expert with 25 years of experience in the IT and telecommunications sectors. He specializes in designing and consulting on control room solutions for environments like 911 dispatch, emergency operations, and security centers where real-time decision-making is essential.

He has deep expertise in Next Generation 911 (NG911) solutions and integrating diverse technologies like cloud, IoT, and unified communications.

Personality Overview

Hard To Convince

Thorough Evaluator

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Cybersecurity Strategy
Frequently posts about the importance of cybersecurity, data protection, and risk management, with a specific focus on the ISO 27001 certification.
Mission-Critical Tech
His career is centered on solutions for environments requiring continuous operations, such as public safety, utilities, and security operations centers.
Emergency Management
Has extensive experience from roles at 911inform and Tait Communications, delivering critical communication and management solutions to government and enterprise organizations.

Media Appearances

Shawn has no verified media appearances

Work History

7-2025
Mission Critical Control Room Design and Sales Consultant at Diversified
2-2025 - 7-2025
Technology Solution Manager at Strategic Technology
3-2022 - 2-2025
National Channel Manager at 911inform
9-2015 - 3-2022
Chief Technologist at Strategic Technology
4-2014 - 9-2015
Area Sales Manager - Southwest Region at Tait Communications

Education

1984 - 1987
Education details unavailable from University of Oklahoma

More Information

Social Presence :

Prographics :

Exp : 11 Location : Friendswood, Texas, United States Job Level : Mid-senior Designation : Mission Critical Control Room Design and Sales Consultant at Diversified
URL has been copied!

Insights For Selling To Shawn

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid self-deprecating references or general informality, it could decrease their trust in you

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shawn is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Shawn

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Shawn move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Shawn take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Shawn

Personality Compatibility


Other Diversified Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.