Shawn J. A. Lestage in

Shawn J. A. Lestage

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Head of Operations at Mintlify
📍 San Francisco, California, United States

Shawn J. A. Lestage is the Head of Operations at Mintlify, focusing on scaling the AI-native documentation platform. With a background in law from the University of Toronto and prior experience leading customer success at high-growth startups like Dover, he brings a unique, service-oriented perspective to tech operations and is a member of the Forbes Technology Council.

While specific personal hobbies are not publicly detailed, his professional writings indicate a deep interest in the evolution of the workplace. He has authored articles on redesigning internships for the modern era and the future of collaboration between employers and universities, suggesting a passion for mentorship and professional development.

His career path is unique, having transitioned from a Master of Laws (LL. M) to leading operations and customer success teams at YC-backed technology companies.

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Experience
3 Years
Current Role
Head of Operations
Job Level
Mid-senior
Location
San Francisco, California, United States
Personality Overview

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Decision Approach
Work Preference

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Priorities

Topics Shawn cares about

Developer Documentation
As Head of Operations at Mintlify, a leading documentation platform, he is focused on solving challenges related to managing and scaling technical information for developers.
AI-Native Products
Actively promotes Mintlify's AI-powered features like Autopilot, which automates documentation updates, showing a focus on building and scaling AI-driven solutions for developers.
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Career

Work history

8-2025
Head of Operations
Mintlify
3-2025 - 9-2025
Head of Customer Success
Mintlify
6-2025
Member
Forbes Technology Council
11-2022 - 1-2025
VP of Customer Success
Dover
2-2022 - 11-2022
Director of Customer Success
Dover
In the press

Media appearances

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Education
Master of Laws (LL.M)
University of Toronto Faculty of Law
Bachelor of Laws (LL.B)
University of Sussex
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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