Shawn Oliveira

Observer
DISC Type : ic

Communications Manager at Harrisburg School District

Hummelstown, Pennsylvania, United States

Overview

Shawn Oliveira is a seasoned AV, Multimedia, and IT professional serving as the Communications Manager for the Harrisburg School District. He specializes in managing broadcasts, video production, and providing comprehensive IT support, backed by an MCSE certification in Computer and Information Sciences.

His approach to technical support is rooted in listening: "Let the customer tell you the whole story of what they are experiencing. . . then explain the steps. . . to correct the issues. "

Personality Overview

Example Seeker

Assertive

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

AV & Multimedia Production
Manages all broadcast, streaming, video, and audio support for events across the Harrisburg School District, showcasing his hands-on production and editing skills.
IT System Support
Has a deep background as an IT Technician and Network Administrator, skilled in computer repair, network services, and supporting staff with hardware and software issues.
Education Technology
His career is dedicated to the education management industry, and he shows interest in organizations like the U. S. Department of Education.

Media Appearances

Shawn has no verified media appearances

Work History

4-2016
Communications Manager at Harrisburg School District
10-2006
IT Technician at Harrisburg School District
10-2006
Multimedia Manager at Harrisburg School District
4-2004 - 9-2006
IT Technician at Pro Solutions Inc
7-1994 - 3-2004
Network Administrator at The Phillips Group

Education

2004 - 2012
MCSE from Microsoft
1998 - 1998
CNA from Novell

More Information

Social Presence :

Prographics :

Exp : 31 Location : Hummelstown, Pennsylvania, United States Job Level : Middle Designation : Communications Manager at Harrisburg School District
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Insights For Selling To Shawn

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Build rapport, it will come handy to handle hard questions later
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shawn is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Shawn

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Shawn move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Shawn take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Shawn

Personality Compatibility


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