Sheila Dixon

Enthusiast
DISC Type : i

Senior Manager Consumer Operations at NRG Energy

Houston, Texas, United States

Overview

Sheila has no verified overview

Personality Overview

Story Driven

Amiable & Agreeable

Consensus Focused

They are generally friendly, so be careful when relying on their word.  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Sheila has no verified topics they care about

Media Appearances

Sheila has no verified media appearances

Work History

11-2013
Senior Manager Consumer Operations at NRG Energy
2-2006 - 11-2013
Manager Retail Operations - Credit at Reliant Energy
4-2004 - 2-2006
Manager Customer Care First Call Resolution at Reliant Energy

Education

1999 - 2001
MBA from Our Lady of the Lake University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Houston, Texas, United States Job Level : Middle Designation : Senior Manager Consumer Operations at NRG Energy
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Insights For Selling To Sheila

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Ask them how their day is going or exchange some other pleasantries
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sheila is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Sheila

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Sheila move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Sheila take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Sheila

Personality Compatibility


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