Shilpa P. in

Shilpa P.

Energizer · DISC type I
Customer Experience & Operations Manager | Driving Retention & Process Excellence at CodeHS at CodeHS
📍 Mumbai, Maharashtra, India

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
3 Years
Current Role
Customer Experience & Operations Manager | Driving Retention & Process Excellence at CodeHS
Job Level
Middle
Location
Mumbai, Maharashtra, India
Personality Overview

How Shilpa shows up

Big Picture Person
Enthusiastic
Believer

They are always positive and upbeat, so take their promises with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are friendly, approachable and love to make new connections.

Priorities

Topics Shilpa cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

6-2025
Customer Experience & Operations Manager | Driving Retention & Process Excellence at CodeHS
CodeHS
6-2025 - 6-2025
Operations and Customer Support Lead
CodeHS
2-2024
Contract Business Strategist – Destinny Shilpakaar
Destinny Shilpakaar
4-2024 - 6-2025
Operations and Customer Support Lead – Tynker
Tynker
1-2023 - 6-2024
Operations Executive
WhiteHat Jr
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2019 - 2021
Master's degree
Nagindas Khandwala College
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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