Shilpa Thakur

Enigma
DISC Type : idc

Analyst P&C Global Operations at Zelis

Greater Hyderabad Area, India

Overview

Shilpa Thakur is an Analyst in P&C Global Operations at Zelis, where she has built her entire HR career, starting as an intern. She is an onboarding specialist with expertise in data management, offboarding, and benefits administration, and holds a Bachelor of Business Administration from St. Anns College for Women.

She is passionate about continuous learning, recently completing a certification in Microsoft Copilot and attending business etiquette training. Shilpa values teamwork and expresses deep gratitude for the support she receives from her team and the influential women in her life, celebrating their guidance and wisdom.

She was recently recognized as Star of the Quarter for her excellent performance at Zelis.

Personality Overview

Persuasive & Assertive

Hard To Convince

Friendly Yet Blunt

They are likely to ask many questions and look heavily for supporting proof as well as information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Topics They Care About

Career Progression
She has grown her career entirely within Zelis, progressing from an intern to an HR Coordinator and now an Analyst, a journey she is proud to share.
HR Operations
Her role centers on HR global operations, with specific experience as an onboarding specialist, managing data, offboarding, and benefits administration.
AI for Productivity
Recently completed a certification on Microsoft Copilot to explore how AI can streamline tasks and improve productivity across applications like Outlook and Teams.

Media Appearances

Shilpa has no verified media appearances

Work History

1-2026
Analyst P&C Global Operations at Zelis
7-2025
Associate Analyst - HR global Operations at Zelis
11-2023 - 7-2025
Human Resources Coordinator at Zelis
10-2023 - 1-2024
Human Resources Intern at Rainbow Children's Hospitals
6-2023 - 8-2023
Human Resources Trainee at Ifortis world wide

Education

6-2021 - 5-2024
Bachelor of Business Administration - BBA from St. Anns College for Women

More Information

Social Presence :

Prographics :

Exp : 2 Location : Greater Hyderabad Area, India Job Level : Junior Designation : Analyst P&C Global Operations at Zelis
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Insights For Selling To Shilpa

During A Call Or A Meeting

DO's

  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary

DONT's

  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments, understand the root of their concerns first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shilpa is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Shilpa

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Shilpa move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Shilpa take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Shilpa

Personality Compatibility


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