Shilpi Kanade

Commander
DISC Type : D

Head of Engineering, CES, AI at EverCommerce

Denver Metropolitan Area, United States

Overview

Shilpi Kanade is the Head of Engineering for the Customer Experience Solutions Group at EverCommerce, where she leads initiatives in AI and strategic problem-solving. A graduate of Boston University, she is recognized for developing scalable microservices and fostering innovative, agile engineering cultures. Colleagues describe her as a forward-thinking, enthusiastic, and natural leader.

Shilpi is a proponent of inclusive work environments, holding certifications in "Diversity, Inclusion, and Belonging" and "Confronting Bias: Thriving Across Our Differences. " She is deeply invested in her teams growth and success, prioritizing mentorship and creating a culture of excellence and employee delight.

She recently had a "mind-blown" moment experiencing a fully autonomous Waymo vehicle for the first time.

Personality Overview

Impact-Driven

Candid & Clear

Risk-Taker

They are less concerned about the product and more about its potential impact.  They respond better to strong and respectful interactions. They put a lot of effort into ensuring personal success.

Topics They Care About

Agentic AI Platforms
Her team is actively hiring AI/ML engineers to build autonomous systems, reflecting a core focus on advancing AI capabilities at EverCommerce.
Team Culture
Described as a leader who cares deeply for her team, she focuses on "Employee Delight, " mentorship, and fostering a culture of excellence.
Scalable Architectures
Has extensive experience leading the development of scalable microservices architecture using technologies like Python, React, and Ruby.

Media Appearances

Shilpi has no verified media appearances

Work History

10-2025
Head of Engineering, CES, AI at EverCommerce
4-2022
Vice President Of Engineering for Customer Experience Solutions Group (EverCommerce Company) at EverCommerce
3-2020
Software Development Manager (Customer Lobby) at EverCommerce
3-2018 - 3-2020
Director of Software Engineering at i4 Insight, Inc
6-2014 - 3-2018
Technical Lead Engineer at C-Map (Digital Marine Solutions) (Previously Jeppesen Marine)

Education

Graduate Certificate from Boston University
1994 - 1998
BE from D. Y. Patil College of Engineering

More Information

Social Presence :

Prographics :

Exp : 18 Location : Denver Metropolitan Area, United States Job Level : Mid-senior Designation : Head of Engineering, CES, AI at EverCommerce
URL has been copied!

Insights For Selling To Shilpi

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Avoid being a storyteller and don’t try to oversell
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shilpi is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Shilpi

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Shilpi move?

  • If convinced, they can reach decisions quite fast.
  • Can Shilpi take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Shilpi

Personality Compatibility


Other EverCommerce Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.