Shirley W.

Observer
DISC Type : ci

Director, IT Project Management Office at Cleveland Metropolitan School District

Cleveland, Ohio, United States

Overview

Shirley is the Director of the IT Project Management Office at the Cleveland Metropolitan School District, where she leads strategy and operations. An IT manager with a Masters degree in Strategic Management, she specializes in project management, customer support, and team development, focusing on delivering quality service and cost containment.

Colleagues have recognized her for having great integrity and for her consistent track record of following through on commitments.

Personality Overview

Assertive

Value Driven

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

IT Project Management
She leads the strategy and operations of the PMO, creating a flexible project management culture and defining standardized methodologies for the district.
Staff Development
Recognized for her ability to develop and coach staff, with a background in managing teams to ensure high levels of customer satisfaction.
Strategic IT Planning
Holds a Master's in Strategic Management and focuses on designing and implementing strategies to achieve specific corporate and IT goals.

Media Appearances

Shirley has no verified media appearances

Work History

3-2017
Director, IT Project Management Office at Cleveland Metropolitan School District
5-2010 - 4-2012
2012 Master Degree, Strategic Management at Information Technology / Management
10-2008 - 9-2010
Director, Information Technology (IT) Help Desk at Cuyahoga Community College
Desktop Supervisor at Weltman, Weinberg & Reis
Network Administrator at Charter One Bank

Education

2010 - 2012
Master of Science (M.S.) from Indiana Wesleyan University
1995 - 1997
Bachelor of Science (B.S.) from David N. Myers University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Cleveland, Ohio, United States Job Level : Mid-senior Designation : Director, IT Project Management Office at Cleveland Metropolitan School District
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Insights For Selling To Shirley

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Share testimonials from known people and give multiple examples of product value
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shirley is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Shirley

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Shirley move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Shirley take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Shirley

Personality Compatibility


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