Shreya is the Product Lead at Selfridges, overseeing the product strategy for customer propositions like membership and CRM. She leads cross-functional teams to enhance customer retention and recently relaunched the "Selfridges Unlocked" membership programme. Colleagues describe her as professional and an excellent communicator.
Her academic background includes studying Politics and German at the University of Nottingham and Humboldt-Universität zu Berlin, giving her a unique perspective on European affairs.
She holds both AgilePM® Foundation and APM Project Management (PMQ) certifications, underscoring her expertise in structured project delivery.
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