Shujaat Ali

Examiner
DISC Type : cs

Sr. Director AI, Automation & Analytics Delivery Lead at Optum at UnitedHealth Group

Los Angeles Metropolitan Area, United States

Overview

Shujaat Ali is a technology leader at Optum with two decades of experience in IT, specializing in AI, automation, and digital modernization. He leads application delivery and support, driving significant revenue gains and cost reductions. He holds an M. B. A. from the University of St. Thomas and is a certified UHG IT Greenbelt.

He embraces a servant leadership philosophy, focusing on people development and continuous learning. Shujaat is passionate about mentoring the next generation of talent, personally hosting high school interns from the NAF program and adapting the experience to a virtual environment.

He is dedicated to creating exceptional experiences for customers and teams by synergizing technology and human potential.

Personality Overview

Status Quo Seeker

Late Adopter

Tough To Convince

They are always well-planned and adopt a systematic approach.  They do not like taking risks at all and go for proven options in the end. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

AI in Healthcare
As Sr. Director of AI, Automation & Analytics at Optum, he integrates cutting-edge tech like AI, Voice Analytics, and NLP into the healthcare technology portfolio.
Servant Leadership
A core component of his professional headline and philosophy, he focuses on team transformation, people development, and inspiring stakeholders through this approach.
Youth Mentorship
He actively hosts and mentors high school interns through the NAF program, demonstrating a personal commitment to fostering young talent in the technology field.

Media Appearances

Shujaat has no verified media appearances

Work History

8-2018
Sr. Director AI, Automation & Analytics Delivery Lead at Optum at UnitedHealth Group
5-2017 - 8-2018
Senior Director, Application Delivery Lead at OptumRx at UnitedHealth Group
9-2014 - 5-2017
Senior Director, Application Support at OptumRx at UnitedHealth Group
10-2011 - 9-2014
IT Director, Application Support at UnitedHealth Group
12-2007 - 10-2011
IT Manager, Application Support at UnitedHealth Group

Education

2011 - 2013
Master of Business Administration (M.B.A.) from University of St. Thomas
2000 - 2002
Bachelor's degree from California State Polytechnic University-Pomona

More Information

Social Presence :

Prographics :

Exp : 22 Location : Los Angeles Metropolitan Area, United States Job Level : Senior Designation : Sr. Director AI, Automation & Analytics Delivery Lead at Optum at UnitedHealth Group
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Insights For Selling To Shujaat

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Be firm in your communication and stay in control
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shujaat is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Shujaat

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Shujaat move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Shujaat take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Shujaat

Personality Compatibility


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