SIBONGILE NKOSI

Energizer
DISC Type : I

Customer services consultant at Macmillan

City of Johannesburg, Gauteng, South Africa

Overview

SIBONGILE has no verified overview

Personality Overview

Relationship Oriented

Imaginative

Full Of Energy

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

SIBONGILE has no verified topics they care about

Media Appearances

SIBONGILE has no verified media appearances

Work History

10-2020
Customer services consultant at Macmillan
1-2019 - 8-2020
Customer Service Executive at International SOS | Service Médical International (SMI)
4-2016 - 11-2018
Senior Airport Services Agent at Qatar Airways
4-2014 - 3-2016
Airport services agent at Qatar Airways
8-2013 - 3-2014
Customer Service Agent at Comair Limited

Education

2-2016 - 8-2016
Procurement and supply chain from Damelin
2008 - 2009
Travel & tourism from Damelin

More Information

Social Presence :

Prographics :

Exp : 15 Location : City of Johannesburg, Gauteng, South Africa Job Level : Mid-senior Designation : Customer services consultant at Macmillan
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Insights For Selling To SIBONGILE

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Do some small talk, ask them how things are going on their side
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with SIBONGILE is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from SIBONGILE

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will SIBONGILE move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can SIBONGILE take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And SIBONGILE

Personality Compatibility


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