Simon Zinger

Observer
DISC Type : ci

Group General Counsel and Chief Customer Care Officer at Entain

Gibraltar

Overview

Simon Zinger is the Group General Counsel and Chief Customer Care Officer at Entain. His global expertise spans legal, compliance, customer care, and risk management across the gambling, media, and tech industries. He earned a JD from the University of San Francisco and is qualified to practice law in the UK, California, and DC.

Originally from Canada, Simon has built his career internationally with roles in San Francisco, Paris, London, and Gibraltar. He is a vocal advocate for pro bono work, having established structured programs and committees at Entain to encourage community engagement and social impact. He also created the "General Counsel Oath" to promote ethical leadership.

Unique fact: Simons family fled the Soviet Union in the 1970s, and he grew up in Montreal before beginning his international legal career.

Personality Overview

Value Driven

Assertive

Example Seeker

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Combating Illegal Gambling
He is vehemently opposed to the illegal gambling market, viewing it as a major threat to consumers and the licensed industry. He frequently speaks on taking stronger action.
Pro Bono Work
He actively structures and champions pro bono and community work within his global teams, creating guides and committees to encourage participation and social impact.
Ethical Leadership
He created the "General Counsel Oath, " an initiative to promote a commitment to ethical and professional behaviors for in-house legal leaders across the globe.

Media Appearances

GC Journeys: Simon Zinger of Entain. Featured in Corporate Counsel Now

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Entain chief customer care officer: black market the single biggest threat to consumers. Featured in EGR Global

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Entain group general counsel takes on dual role as chief customer care officer. Featured in EGR Global

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Work History

8-2025
Group General Counsel and Chief Customer Care Officer at Entain
2-2021 - 9-2025
Group General Counsel at Entain
2003 - 2-2021
Group General Counsel at Dentsu
1999 - 2003
Assistant General Counsel at Vivendi
1997 - 1999
Attorney at Baker McKenzie

Education

Doctor of Law - JD from University of San Francisco School of Law
Bachelor of Arts - Honours from McGill University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Gibraltar Job Level : N/A Designation : Group General Counsel and Chief Customer Care Officer at Entain
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Insights For Selling To Simon

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Simon is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Simon

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Simon move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Simon take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Simon

Personality Compatibility


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