Sinead Torres

Observer
DISC Type : ic

Customer Enablement Specialist II at Superhuman Mail

United States

Overview

Sinead is a Customer Enablement Specialist at Superhuman with a unique background in education and psychology. Leveraging her B. A. in Psychology from UCLA and a Masters in Teaching, she excels in onboarding and coaching, successfully transitioning her skills from being a lead teacher and research assistant into the tech industry.

She is passionate about professional growth and has shared insights on her own significant career change from teaching to tech. Sinead views this challenging transition as a rewarding journey, highlighting her dedication to coaching and mentoring others, a consistent theme throughout her career at both Achievement First and Superhuman.

After six years as a dedicated lead teacher, she made a successful career pivot into the tech world.

Personality Overview

Value Driven

Example Seeker

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are likely to ask many questions and look heavily for supporting information. They are generally strong communicators and are not easy to convince.

Topics They Care About

Customer Enablement
Her entire career at Superhuman, from Onboarding Specialist to her current role, has been focused on customer engagement and success.
Education & Coaching
With a Master's in Teaching and six years of experience as a Lead Teacher, she has a deep-rooted passion for coaching and developing others.
Career Transitions
She has spoken about her personal journey and the challenges of moving from a long-term career in education to the tech industry.

Media Appearances

Sinead has no verified media appearances

Work History

5-2021
Customer Enablement Specialist II at Superhuman Mail
5-2022
Customer Engagement Specialist I at Superhuman Mail
5-2021 - 5-2022
Onboarding Specialist at Superhuman Mail
8-2019 - 5-2021
Resident Advisor at Achievement First
6-2019 - 5-2021
3rd Grade Lead Teacher at Achievement First

Education

Masters in Teaching from Relay Graduate School of Education
Bachelor of Arts (B.A.) from UCLA

More Information

Social Presence :

Prographics :

Exp : 9 Location : United States Job Level : Junior Designation : Customer Enablement Specialist II at Superhuman Mail
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Insights For Selling To Sinead

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Build rapport, it will come handy to handle hard questions later
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sinead is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Sinead

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Sinead move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Sinead take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Sinead

Personality Compatibility


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