Sofie Heisselberg
Visionary · DISC type DsSofie is a Senior Enterprise Customer Success Manager at Kanpla with deep expertise in driving retention and expansion for SaaS companies. A graduate of Copenhagen Business School, she previously scaled customer success for 500+ brands as Head of CS. Colleagues describe her as dedicated, adaptable, and an exceptional leader.
Outside of her professional role, Sofie is passionate about building strong company culture, especially in remote environments. She enjoys the balance of focused work and social connection, as highlighted by her positive experience on a company workcation to Spain. She values creating long-lasting relationships and improving customer experiences.
Unique fact: Sofie once accidentally started a "Slack status domino effect" across her company with a spontaneous status update.
Read the full overview →How Sofie shows up
Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together. They exhibit a rare combination of being result-oriented but patient at the same time.
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Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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